1borneo Responsible Gaming — Play Healthy, Live Balanced
1borneo believes that online entertainment should remain enjoyable and not affect your daily life. This page provides guides, information and self-control tools to help you enjoy the platform in a healthy and responsible way.
If you or someone you know is struggling with a gambling problem, please seek professional help immediately. Support is available for you.
1borneo's Commitment to Healthy Gaming
As a responsible entertainment platform, 1borneo takes problem gambling and its negative impact on individuals and families seriously. We don't just provide entertainment — we also play a role in helping our users manage their gaming experience wisely.
We are committed to providing effective self-control tools, displaying clear information about the risks of problem gambling, and ensuring our platform remains inaccessible to minors or those who have chosen to self-exclude.
Gambling should be purely a form of entertainment — not a primary income source, not an escape from problems, and not something that takes over your life. If it starts to feel like a burden rather than fun, that is a sign to step back and seek support.
Recognise the Signs of Risky Behaviour
Problem gambling can develop gradually without you noticing. Review the following checklist honestly — if you identify two or more of these signs in yourself, it's time to pause and consider seeking help.
- Spending more time and money than you planned.
- Thinking about gambling almost constantly.
- Gambling to escape stress, anxiety, or negative feelings.
- Chasing losses by continuing to play.
- Feeling restless or irritable when unable to play.
- Borrowing money or selling assets to fund gambling.
- Hiding gambling activity from family or friends.
- Neglecting work, family or financial responsibilities because of gambling.
- Unable to stop despite repeated attempts.
- Relationships with family and loved ones strained due to gambling.
Tools and Advice to Stay in Control of Your Experience
Set Budget and Time Limits
The most effective step toward responsible play is setting limits before you start. Decide how much money in MYR (RM) you can afford to use for entertainment — and stick to that limit without exception. Never use money set aside for essentials such as rent, bills or food.
Time limits matter just as much. Decide how long you will play before a session begins, set a time reminder on your phone, and stop when the time is up — regardless of whether you are winning or losing. Regular breaks help you make more rational decisions.
Self-Control Tools Within the Platform
1borneo provides self-control features that you can access at any time through your account settings:
- Deposit limit: Set a maximum limit on how much you can deposit within a daily, weekly, or monthly period. These limits help you manage your spending with greater discipline.
- Break period: Activate the temporary break feature to pause access to your account for a set period — giving yourself time to step back and reassess.
- Self-exclusion: If you feel you need a longer break, you can apply for self-exclusion, which will block access to your account. This is a serious option and we respect that decision fully.
To activate any of these features, log in to your account or contact the 1borneo support team.
Protection of Minors
The 1borneo platform is strictly for users aged 18 and above. We take this commitment very seriously and conduct age verification during registration and whenever required.
If you share a device with younger family members, we encourage you to:
- Always log out of your account after every session.
- Not saving passwords on shared devices.
- Using parental control software on devices used by children.
- Talk to your children about the risks of online gambling in a way that is appropriate for their age.
If you suspect that a minor has accessed your account or registered their own, please report it to the 1borneo support team immediately.
Life Balance and Where to Get Help
Maintaining Balance in Daily Life
Healthy entertainment is a small part of a balanced life — not the main focus. Make sure you prioritise family relationships, work, health and social activities. Gambling should not take up time or resources that belong to the more important things in your life.
A few daily habits that help maintain balance:
- Avoid playing when you are in a negative emotional state such as sadness, anger or stress.
- Avoid playing after drinking alcohol or when you are fatigued.
- Spend quality time with family and friends, away from digital devices.
- Find hobbies or recreational activities that bring satisfaction without involving money.
If you or someone you care about is struggling with problem gambling, don't delay in seeking help. Speak to a doctor, a counsellor, or reach out to a registered gambling support organisation in Malaysia.
The 1borneo support team can also help you activate self-exclusion options or refer you to appropriate support resources. Email: [email protected]
Still Have Questions? We're Here to Help
Check our FAQ page for more information, or log in to manage your self-control settings on your 1borneo account.